8:56 p.m. | Updated
Debt collectors and credit reporting companies are bracing for
intense scrutiny after the government’s consumer finance watchdog
unveiled a broad plan to regulate financial firms that have largely
evaded federal oversight.
On Thursday, the Consumer Financial Protection Bureau
proposed regulations that would allow the agency to supervise those two
controversial corners of the finance industry, which have drawn
complaints of aggressive tactics and unfair practices.
The draft rule is the most significant proposal yet to emerge from
the consumer agency — a symbol of the government’s new regulatory powers
and a favorite target of Congressional Republicans — and the first of
several efforts to police financial companies that are not banks.
“Debt collectors and credit reporting agencies have gone unsupervised
by the federal government for too long,” Richard Cordray, the bureau’s
director, told reporters on Thursday. “It is time to provide the kind of
oversight of these markets that will help ensure that federal laws
protecting consumers in these financial markets are being followed.”
The proposal now enters a 60-day comment period. The bureau expects
to complete the rule by July, the two-year anniversary of its creation.
The rule, like many of the bureau’s actions, could become bogged down in
a larger political battle that has bedeviled many regulators in the
Obama administration. Republicans have threatened to rein in the
consumer agency’s budget and authority.
The bureau, a product of the Dodd-Frank regulatory overhaul, has a
broad mandate to police Wall Street banks as well as the more shadowy
corners of the financial industry. Such firms are unmarked territory for
the federal government. Until now, state authorities largely have
licensed and supervised these companies.
But the agency was hamstrung without a leader at the helm, the result
of a bitter battle in Congress over the appointment of Mr. Cordray.
Republicans refused to bless his nomination unless Democrats agreed to
subject the bureau to stricter Congressional oversight.
In a sharp challenge to Republican lawmakers in January, President Obama circumvented Congress and opted for a recess appointment
of Mr. Cordray. The move empowered the bureau to take on the lightly
regulated world of payday lenders, mortgage firms and student lenders.
The bureau can also oversee the “larger participants” in industries like
debt collection, credit reporting and check cashing.
The bureau began its new effort on Thursday with the proposal to
define the largest debt collectors and credit reporting companies. The
bureau can also sanction smaller firms that run afoul of federal rules.
Some financial firms, on and off Wall Street, are squirming at the
thought of an emboldened regulator. New oversight means rising
compliance costs and the likelihood of additional penalties.
“I expect increased diligence and increased costs in light of the
pronouncement from Mr. Cordray,” said Donald N. Lamson, a former
regulator who now works at the law firm Shearman & Sterling. “It
would be incumbent on them to beef up those areas that deal with
consumer complaints.”
Under the debt collector proposal, the consumer bureau would keep
watch over companies that make more than $10 million a year from their
consumer business, limiting the scope to about 175 firms. These
companies account for about two-thirds of the business in the debt
collection market.
The oversight comes after a prolonged upheaval for the industry,
which for years has been ensnared in lawsuits and regulatory actions for
questionable collection practices. Debt collectors habitually rank as
the most common topic of nonfraud consumer complaints at the Federal
Trade Commission.
The F.T.C. recently cracked down on debt collectors for harassing
consumers, sometimes for money that is not even legally owed. The agency
last month levied a $2.5 million fine on Asset Acceptance, one of the
nation’s largest debt collectors, to settle accusations that the company
deceived consumers.
But the F.T.C.’s powers are limited. While it can sanction a debt
collector for violating consumer protection laws, the Consumer Financial
Protection Bureau has authority to root out wrongdoing and keep a
closer eye on the industry to try and prevent bad acts.
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