Contacts


U.S. Banks Loss Mitigation dept you can call

            1-888-456-2622      
FAX 888-640-1787

Here are some contacts that might work.

Corporate Offices
U.S. Bancorp
800 Nicollet Mall
Minneapolis, MN 55402
            1-651-466-3000      

Richard Davis (CEO)
Andrew CeCere (CFO)
Jennie Carlson (EX. VP)

This is straight from the US Bank website:

Contact Us

Call Monday – Friday, 7 a.m. to 7 p.m. Central Time. When you call, be prepared to provide:
  • a brief explanation of your situation.
  • a detailed list of your household expenses.
  • proof of household income (recent pay stubs, tax returns or profit-and-loss statements).

Our Complaint Process

If you have a complaint about your loan regarding, or related to, our loss mitigation foreclosure alternatives process or our foreclosure process, please direct your complaint, along with the name of each borrower and the loan number, to U.S. Bank Home Mortgage, 17500 Rockside Road, Bedford, OH 44146, attention: Escalation Center.

Determine Your Repayment Options Online

To build a repayment plan that’s right for you, please log in to your U.S. Bank Home Mortgage Account.
  • To determine your eligibility for the Home Affordable Modification Program (HAMP) or other mortgage modification programs:
    • call Default Assessment at             866-932-0462      .
  • To talk to a loan counselor about delinquent payments:
    • call Default Counseling at             800-365-7900      .
  • For free or low-cost general advice about buying a home, renting, default or avoiding foreclosure:
    • contact a housing counselor at the U.S. Department of Housing and Urban Development (HUD) at             800-569-4287      .